Terms of Service

Draft for review. This terms of service was prepared from the notice that ships inside the TaskWrangler application and from how the product actually handles data. MatterMouth should review it before relying on it. Effective date and version are shown at the end.

Agreement

By using TaskWrangler.ai, the Google Workspace add-ons or the client portal, you agree to these terms and to the usage policies set by MatterMouth ("we"). If you use the service on behalf of a firm, you represent that you are authorized to bind it.

The service

TaskWrangler is software for managing a law practice. It is not a law firm and does not provide legal advice. Counsel AI produces proposals for a lawyer's review; the firm remains responsible for every record it accepts, every filing, every deadline and every communication with clients and courts.

Accounts, seats and trial

Subscriptions are priced per staff seat as published on our pricing page or in your order form. Each staff member is either a Practice seat or a Counsel AI seat, and seat changes are prorated. Client portal users are not seats. New firms receive a 14-day free trial; a payment method is collected at sign-up and the first charge occurs when the trial ends unless you cancel first. You are responsible for keeping credentials secure, enabling two-step verification where appropriate, and for all activity by your users.

Referral program

A firm that signs up using your referral code receives one additional free month. When that firm completes its first paid billing period, you receive a one-time credit of $49 per seat it is paying for, applied to your future invoices. Credits have no cash value, are not transferable, and may be withheld where we reasonably believe a referral is fraudulent or self-referred. We may change or end the program with notice; earned credits are honored.

Acceptable use

Use the service for lawful business purposes. Do not attempt to access another firm's data, interfere with the service, reverse engineer it, or use it to send unsolicited communications. Counsel AI must be used in accordance with your rules of professional conduct and the provider terms we pass through to you.

Your data

You own the records you enter. You grant us the rights needed to host, process and display them to provide the service. Documents in your Google Drive and mail in Gmail remain in your Google account under Google's terms. Our handling of personal information is described in the Privacy Policy.

Third-party services

Google Workspace, LawPay, Plaid and Anthropic are governed by their own terms. We are not responsible for their availability or for changes they make that affect the service.

Fees, late payment and cancellation

Monthly plans renew monthly and may be cancelled at any time, effective at the end of the billing period. Annual plans are billed in advance and are non-refundable except as required by law. We may change prices with at least 30 days' notice before your next renewal. Applicable sales tax is added at checkout.

If a payment fails we will retry it and notify your administrator. If the balance remains unpaid 14 days after the first failure, the account enters read-and-export mode: users can sign in, read all records and export data, but cannot create or edit records until the balance is paid. We never delete a firm's records because of non-payment. After cancellation or termination for non-payment, read-and-export access continues for 90 days, after which we will contact you before archiving the account.

Availability and changes

Features may evolve. We may update functionality to improve reliability, security and capability, and will give notice of changes that remove functionality your firm relies on. We aim for high availability but do not guarantee uninterrupted service.

Warranty and liability

The service is provided "as is" to the extent permitted by law. We are not liable for indirect, incidental or consequential damages, or for missed deadlines, filings or professional obligations. Our total liability for any claim is limited to the fees you paid in the twelve months before the claim.

Termination

Either party may terminate for material breach after notice and a reasonable opportunity to cure. On termination you may export your records; we will delete them after a reasonable period on request, subject to legal retention obligations.

Governing law

These terms are governed by the laws of the State of New Hampshire, without regard to its conflict-of-law rules, and disputes will be brought in the state or federal courts located in New Hampshire.

Contact

info@mattermouth.com

Effective 2026-10-07. Version 1.0 (draft).