Privacy Policy

Draft for review. This privacy policy was prepared from the notice that ships inside the TaskWrangler application and from how the product actually handles data. MatterMouth should review it before relying on it. Effective date and version are shown at the end.

Who we are

TaskWrangler.ai is operated by MatterMouth ("we"). Contact: info@mattermouth.com. TaskWrangler is law practice management software used by law firms ("firms"). Each firm controls the data it enters; we process it to provide the service.

Information we collect

• Account information. Name, email address, firm, role and sign-in identifiers from Google Sign-In or email and password. Phone number if you enroll in two-step verification.
• Firm records you enter. Matters, clients, contacts, tasks, notes, time entries, invoices, trust and accounting records, agreements and messages.
• Google Workspace data you choose to connect. See "Google user data" below.
• Payment and banking data through processors. Card and bank payments are processed by LawPay; bank feeds by Plaid. We store transaction records and processor identifiers, not full card numbers.
• Usage and diagnostic data. Sign-in events, feature usage, error logs and, on the marketing site, Google Analytics with IP anonymization.

Google user data

TaskWrangler's Google Workspace add-ons and the web application request access to Google services only for the action you choose, and use that access as follows.

• Gmail. When you open a message with the add-on, we read the sender, recipients, subject and body to identify the client and matter and to show related work. When you link or import a message or thread, its content and attachments are stored on the matter you select. We do not read mail you have not opened with the add-on, and we do not send mail from the add-on. From the web application, with your separate permission, you can send email through your own Gmail account.
• Google Calendar. We create, move and remove deadline events on the assignee's calendar for tasks with due dates, and read event details you open with the Calendar add-on to link them to a matter.
• Google Drive, Docs, Sheets and Slides. We store attachments and documents in the matter's Drive folder you designate, read documents you choose to analyze or use as templates, and create documents, spreadsheets and presentations you ask for. Your files stay in your Drive.
• Google Contacts. We search, read, create and update contacts when you use the contacts features.
• Identity. Your Google email address and identity token verify who you are and which firm you belong to.

Limited Use disclosure. TaskWrangler's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not allow humans to read it except with your permission for support, for security purposes, or where required by law.

Counsel AI

If your firm enables Counsel, content you choose to analyze (documents, correspondence, notes and matter records) is sent to Anthropic, PBC to generate the requested output, and document search indexes are generated with Google's embedding models. Counsel does not run until an administrator at your firm accepts the data-handling disclosure inside the application. A privilege screen runs on your device before content is sent. Conversation transcripts are retained for the period your firm sets and then deleted. We do not use your content to train models.

How we use information

• To provide, secure and support the service and the features your firm uses.
• To send transactional email your firm configures: task assignments, summaries, invoices, statements, portal notifications.
• To respond to demo requests and support questions.
• To comply with law and enforce our terms.

Sharing

We share data with service providers who process it for us under contract: Google Cloud (hosting, database, storage, authentication), Anthropic (Counsel AI, when enabled), LawPay and Plaid (payments and bank feeds, when enabled), and an email delivery provider for transactional mail. We do not sell personal information. We disclose information when required by law or to protect rights and safety.

Storage and security

Data is stored in Google Cloud data centers in the United States and encrypted at rest and in transit. Each firm's data is isolated from every other firm's. Access is role-based, two-step verification is available, and administrative actions are logged. See our security page for what we do and do not claim.

Retention and deletion

We retain firm records for as long as the firm's account is active and as required by law. Firms can request deletion of records or the whole account; requests are logged and reviewed by an administrator before data is removed. Counsel transcripts follow the firm's retention setting. Google user data stored on a matter is deleted when the matter, the record or the account is deleted, or when you revoke the add-on's access, subject to backup cycles.

Your choices

• Revoke TaskWrangler's Google access at any time at myaccount.google.com/permissions or through your Workspace administrator.
• Update your contact details in the application or the client portal.
• Email info@mattermouth.com to access, correct or delete information, or to ask a question.

Children

TaskWrangler is a business service and is not directed to children under 16.

Changes

We will post changes here and update the effective date. Material changes affecting Google user data will be notified to firm administrators.

Effective 2026-10-07. Version 1.0 (draft).